When you interact with Wiseultrapoint, we collect information that helps us provide better educational services. This includes details you provide directly and information gathered automatically through your use of our platform.

• Personal Information: Name, email address, phone number, and professional background when you inquire about our programs
• Educational Data: Learning progress, assessment results, and course completion status for enrolled students
• Technical Information: IP address, browser type, device information, and website usage patterns
• Communication Records: Correspondence with our team, feedback, and support requests
• Financial Information: Payment details processed securely through third-party payment processors

Your information helps us deliver personalized financial analysis education and improve our services. We use collected data for specific, legitimate purposes related to your educational journey.

We never sell your personal information to third parties or use it for purposes unrelated to your education with us. Marketing communications are always opt-in, and you can unsubscribe at any time.

We maintain strict controls over who can access your information. Sharing only occurs with trusted partners who help deliver our services, and always under appropriate safeguards.

• Service Providers: Technology platforms, payment processors, and communication tools that support our educational delivery
• Legal Requirements: When required by Australian law, court orders, or to protect safety and prevent fraud
• Business Operations: Professional advisors including lawyers and accountants, bound by confidentiality agreements
• Student Consent: Academic references or industry connections, but only with your explicit permission

All third parties who handle your information are contractually obligated to protect it according to Australian privacy standards. We never share your data for marketing purposes or with organizations outside our direct service delivery.

Under Australian privacy law, you have significant control over your personal information. We've designed straightforward processes to help you exercise these rights effectively.

To exercise any of these rights, contact our privacy team at contact@wiseultrapoint.com with your request and identity verification. We typically respond within 10 business days and fulfill most requests within 30 days.

Protecting your information is fundamental to our operations. We implement multiple layers of security designed to prevent unauthorized access, modification, or disclosure of your data.

• Encryption: All data transmission uses TLS encryption, and sensitive information is encrypted at rest using industry-standard protocols
• Access Controls: Staff access is limited to necessary functions, with regular access reviews and multi-factor authentication requirements
• Infrastructure Security: Hosting on secure Australian servers with regular security audits and vulnerability assessments
• Backup Systems: Regular encrypted backups stored in geographically separate locations with tested recovery procedures
• Monitoring: Continuous monitoring for unusual activity, with incident response procedures and breach notification protocols

While we implement robust security measures, no system is completely immune to risks. We regularly review and update our security practices, and we'll notify you promptly of any significant security incidents affecting your information.

We retain your information only as long as necessary to provide services and meet legal obligations. Different types of information have different retention periods based on their purpose and regulatory requirements.

After retention periods expire, we securely delete or anonymize your information. You can request early deletion for most data types, though we may need to retain certain records for legal compliance or legitimate business purposes.

Your information is primarily processed within Australia. However, some of our technology providers may process data internationally. When this occurs, we ensure appropriate safeguards protect your information.

• Adequacy Decisions: Transfers to countries recognized by Australia as having adequate privacy protection
• Contractual Safeguards: Standard contractual clauses ensuring privacy protection equivalent to Australian standards
• Certification Programs: Partners certified under recognized international privacy frameworks
• Regular Audits: Ongoing monitoring of international partners to ensure continued compliance with privacy commitments

We maintain records of all international transfers and can provide details about specific transfers upon request. Our goal is to minimize international data movement while maintaining service quality and functionality.

Our website uses cookies and similar technologies to enhance your experience and understand how you interact with our content. You have control over most cookie settings through your browser.

Most browsers allow you to control cookie settings, including blocking or deleting cookies. However, disabling certain cookies may limit website functionality and your ability to access some features or services.

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and privacy best practices. Material changes will be communicated clearly and in advance.

• Minor Updates: Technical corrections and clarifications posted with updated effective dates
• Significant Changes: Email notification to active users at least 30 days before implementation
• Legal Changes: Immediate updates when required by law, with explanation of changes and your options
• Service Changes: Policy updates reflecting new features or services, with clear explanation of privacy implications

We maintain historical versions of our privacy policy for reference. If you disagree with policy changes, you can exercise your rights to limit data processing or delete your information, subject to legitimate business and legal requirements.